Payment methods that can be used are: PayPal and Credit Card payments processed thru PayPal.
Cash on delivery as of now, is not available but we are working on making it available soon.
Absolutely! We use SSL security to ensure all your personal information is encrypted.
All our products are listed in US Dollar.
Yes, we ship worldwide.
You will always be able to track your products with a tracking number that will be emailed to you as soon as the product is shipped.
Else contact us at firstname.lastname@example.org with your order number and the subject as "Track Order" and we will update you with the tracking progress.
The duration of the shipping depends on the product and the location. You can find the shipping duration on each product page. Usually, it will take around 14 - 38 days for the order to be delivered.
In order to facilitate the entire shipping process, please provide us with your accurate shipping address in this format:
- House/Apt, Street Address
- Postal Code
Your package may be delivered to you through your local post office or local courier. If you are not present at the time of delivery, a notice may be left in the package's place for you to retrieve your package from a specified date and location.
We ship our products from different warehouses, so when you order multiple items at a time they will be probably shipped separately. You may receive one item before the next. So don't panic if you don't receive all your items in the same time.
ORDER PLACEMENT QUESTIONS
It is easy!
1) Browse through our Products.
2) Add the products you like, to your cart !
3) Proceed to checkout.
4) Enter your shipping and billing details.
Unfortunately, please note that we are only able to make changes to your order if it has not been fulfilled yet.
If you wish to change anything about your order, please contact us or write to us at email@example.com within 24 hours of placing your order. If the order has already been shipped, we can no longer make any necessary changes to it.
RETURNS AND REFUNDS
To know about our exchange and return policy, kindly check our policies in our website footer.
We always try our best to serve our customers with the best quality products. However, there might be several factors which result in your products to be damaged. If you have received a defective or a damaged product, please write to us at firstname.lastname@example.org Let us know the problem and don't forget to attach photo or video so we can address the issue clearly.
We will send a replacement if the customer requests for one.